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Preferred Support


As a participant in gomembers' Preferred Support Agreement (PSA), your organization will benefit from a broad array of services, called Preferred Rewards. This comprehensive support and maintenance plan ensures that our customers get the most from their software system investment. Please review the highlights of gomembers' PSA Preferred Rewards:

  • Unlimited Help Desk Support
  • Software License Upgrades
  • Professional Services and Training Preferred Rates
  • Preferred Rewards Promotional Software and Services Offerings
  • Users Groups and User List Serves
  • Assigned Project Manager and Account Manager
  • [COMING SOON] Customer-only Login Web Pages with:
   
•  
Knowledgebase
   
•  
FAQ's
   
•  
Support Call Tracking Portal



To speak to gomembers about the benefits of a Preferred Support Agreement, send an email to sales@gomembers.com or call us toll-free at 888.288.4634.




“I can’t see not having a Preferred Support Agreement; we use support often and it is reassuring to know I don’t have to think what this is costing me each time I call as the one fee for the year provides me unlimited support. Also, with a small staff it is especially beneficial to lean on a team of experts who have skills beyond our staff.”

Brian Lovellette, President of ASOM, Association Services of Michigan

 









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